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Learning the Language of Multiple Generations

Join presenter Mike Gibson as he leads your employees through Learning the Language of Multiple Generations. Mike reviews the four active workforce generations, and leads participants on a inspirational journey through the values, experiences, and expectations of Silents, Baby Boomers, Generation Xers, and Millennials. This course takes approximately one hour to complete. Flyer for Learning the Language of Multiple Generations

Course Objectives:

  • Identify characteristics and experiences of various generations
  • Identify paradigms and expectations of various generations
  • Apply learning to current internal and external customer service challenges 

This course is suitable for employees at all levels of your organization.

  Ethics_Presentation.jpgOur Learning Philosophy

Pay with Credit Card ($19.95 per person):

Register Participant(s)
Access information will be emailed to you within 1-2 business days.

Use this Registration Form to register participant(s) for one or more courses.  Populate all required fields and submit. An invoice will be emailed to you. Upon receipt of payment, participants will be uploaded into the On-Demand Course system. Each participant will be emailed the access information for the course(s) for which they have been registered.  

 
For more information, please email .

FAQ's

Benefits of Online Learning:
  • The self-paced course content may be hard copy printed or stored and viewed electronically by user
  • The course contains multiple topic related attachments
  • In case of unanticipated interruption, participants may exit the course, then resume where they left off at a later time
  • The course contains multiple interactive slides designed to increase retention of material
  • The course contains a ten question quiz to test for comprehension of materials
  • Participants can print a certificate of completion (or multiple copies for HR, participant's supervisor, etc.) after successfully completing the course
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