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Introduction to Business Writing

We all know what good writing is. It's the novel we can't put down, the poem we never forget, and the speech that changes the way we look at the world.

In the workplace, good writing is the memo that gets action, the email that merits a response, and the letter that says what a phone call cannot.
In business writing, the language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work, and even the best writers get discouraged.  However, with training and practice employees can have more confidence in their writing abilities which increases productivity while minimizing errors.

This course equips participants with the ability to articulate and integrate the five "C's" of effective business writing. This introductory course covers business writing that is:

  • Clear
  • Concise
  • Complete
  • Correct and
  • Courteous

Whether you are new to local government or a seasoned professional, SGR's Introduction to Business Writing online course is an investment worth making.


Pay with Credit Card ($19.95 per person):

Register Participant(s)
Access information will be emailed to you within 1-2 business days.

Use this Registration Form to register participant(s) for one or more courses.  Populate all required fields. Then save the form in Excel or .cvs format and email it as an attachment to . An invoice will be emailed to you. Upon receipt of payment, participants will be uploaded into the On-Demand Course system.  Each participant will be emailed the access information for the course(s) for which they have been registered.  

For more information, please email


Benefits of Online Learning:
  • The self-paced course content may be hard copy printed or stored and viewed electronically by user
  • The course contains multiple topic related attachments
  • In case of unanticipated interruption, participants may exit the course, then resume where they left off at a later time
  • The course contains multiple interactive slides designed to increase retention of material
  • The course contains a ten question quiz to test for comprehension of materials
  • Participants can print a certificate of completion (or multiple copies for HR, participant's supervisor, etc.) after successfully completing the course
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